Our Values, Vision and Mission

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What services do we provide?

  • Certificate of Compliance (C.O.C.)
  • Prepaid meters (Private)
  • Fault finding
  • Power failure solutions
  • New installations (houses and factories)
  • Geyser elements and timers

Why use our services?

We pride ourselves on timely completion and strive to enhance our product knowledge on a weekly basis. We have been providing honest, safe and reliable services for more than 30 years.

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How do we provide value?

Whether you are a residential homeowner, a commercial business or an industrial company, we can assist.

We offer expert advice as well as affordable services.

Privacy Policy

Sakkies Electrical Services – Privacy Policy

Last Updated: January 2026

At Sakkies Electrical Services, we respect your privacy and are committed to protecting your Personal Information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our services. By using our services, you consent to the processing of your Personal Information as outlined in this policy and in accordance with the Protection of Personal Information Act (POPIA).

1. Information We Collect

1.1 Personal Information You Provide

We may collect Personal Information when you contact us for electrical repairs, installations, or maintenance, including:

  • Full name

  • Email address

  • Contact number

  • Residential or business address (for site visits and service delivery)

  • Service request details (e.g., fault descriptions, installation requirements)

  • Any additional information required to issue Certificates of Compliance (CoC) or fulfil your enquiry

1.2 Automatically Collected Information

When accessing our website, we may collect:

  • IP address

  • Browser type and device details

  • Pages visited and browsing behaviour

  • Cookies and analytics data

This helps us maintain website performance and improve user experience.

2. How We Use Your Personal Information

We use the information collected to:

  • Respond to enquiries and provide requested electrical repairs, wiring, and maintenance services

  • Prepare quotes and manage customer accounts

  • Schedule site visits and communicate regarding service arrival times

  • Process and issue electrical Certificates of Compliance (CoC)

  • Improve website functionality and overall service delivery

  • Send marketing communication only if you have opted in

  • Comply with legal or regulatory obligations (including safety standards and tax laws)

3. Cookies

Our website uses cookies to:

  • Enhance browsing functionality

  • Monitor website usage

  • Provide a smoother and more personalised user experience

You may disable cookies through your browser settings, but some website features may not function correctly.

4. Sharing of Personal Information

We do not sell or distribute your Personal Information. We may share information only when necessary with:

  • Internal staff and qualified electricians involved in your service delivery

  • Trusted third-party service providers (hosting, IT, accounting software)

  • Regulatory bodies or professional associations (e.g., Department of Labour or ECA) when registering compliance certificates

  • Regulatory or legal authorities when required by law

All third parties are bound to maintain confidentiality and comply with POPIA.

5. Data Security & Retention

We take reasonable technical and organisational steps to safeguard your Personal Information from:

  • Unauthorised access

  • Loss, misuse, or alteration

We retain information only for as long as required for operational, legal, or contractual purposes (especially regarding the records of electrical compliance certificates).

6. Your Rights Under POPIA

You may request to:

  • Access the Personal Information we hold

  • Correct or update inaccurate details

  • Request deletion of data where applicable

  • Opt out of marketing at any time

  • Object to the processing of your information

To exercise your rights, please contact us directly.

7. Contact Us

Sakkies Electrical Services

Website: [Insert Website URL] Email: [Insert Email] Phone: [Insert Contact Number]

HOW TO LODGE A COMPLAINT WITH THE INFORMATION REGULATOR

If you have any complaints about this Privacy Policy or our compliance with this Privacy Policy you can lodge a complaint with the Information Regulator. The contact details of the Information Regulator are available on its website at: https://justice.gov.za/inforeg/